What treatment type and length should I book?

A general description of the treatment type is provided on our services page, select whichever is most applicable to you and it can be adapted based on the consultation on the day of your appointment. Length of treatment is dependent on the areas of the body needing treatment. Generally 1 or 2 areas of concern can be effectively treated in a 30 or 45 minute duration, any more than 2 should be given 60 to 90 minutes to allow time to properly address the issues given.

What’s the difference between Relaxation and Deep Tissue Massage?

Relaxation is a generalized treatment aimed at reducing generalized tension and easing the nervous system. Deep tissue is more specific to chronic and acute areas of concern and the treatment of specific conditions. Both treatments can use a firm or gentle pressure, our techniques and application of techniques vary depending on treatment type and consult prior to treatment.

This is my first massage, what should I expect?

During our consultation prior to treatment we will go over everything you need to know! We will discuss your goals of treatment and make suggestions based on your symptoms and areas of concern. We will go over your rights as a patient, the risks and benefits of massage and explain in detail how go get on and off the table. Our goal is to make you feel safe, comfortable and heard.

Will Massage Therapy Hurt?

Massage Therapy does not have to hurt! We will check in with you about pressure and adjust our pressure according to your verbal request. Our therapists stay in communication with you the whole treatment and encourage you to speak out about any tenderness or discomfort in anyway.

Do I have to disrobe?

Although skin on skin contact is ideal for the most effective treatment we would much rather you be comfortable! Disrobing procedures are always based off of patient comfort level and we can adapt our techniques around whatever is most comfortable for you!

Do I have to talk during my treatment?

Absolutely not! Our rule is if you spike up a conversation we will reciprocate, if you go quiet so will we! Our treatments are focus around you so your preferences comes first. Feel free to request this during your consult as well and we will absolutely accommodate. We do request however that patients speak up if they need the pressure adjusted or have questions about their treatment and your therapist might need to ask questions in regards to your treatment.

Is this covered under my insurance?

Yes! As Registered Massage Therapists, all our Massage therapy treatments are able to be claimed under your insurance plan. Please check with your provider prior to your appointment to find out if your plan includes massage therapy and how much is covered!

Do you Direct Bill?

Yes! As a curtesy, Triple R Massage Therapy and Wellness does direct bill to most insurers. Please check our Treatment/Pricing page for a list of billable insurers. Please note direct billing is not a reliable form of payment and an alternative form may be needed depending on the benefits plan. We always recommend checking with your benefits company prior to your appointment to make sure Massage Therapy is covered and qualifies for electronic submission by us.

Do you do MVA’s (motor vehicle collision insurance) or WSIB claims?

Unfortunately at Triple R Massage Therapy and Wellness we do not at this time.